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HostFlow AI 2026

HostFlow AI is an AI-powered guest concierge platform for hotels and short-term rentals. Guests scan a QR code in their room and instantly chat with a warm, 5-star digital concierge that answers property questions, recommends nearby places, and quietly alerts the host the moment something goes wrong, all without the host lifting a finger. Every property has its own knowledge base, branding, and quick-question menu, managed from a single admin dashboard.

  • Instant answers to property questions, WiFi, AC guides, house rules, and a custom guidebook, with support for image-based visual instructions.
  • Real-time nearby recommendations (food, coffee, pharmacies, hospitals) ranked by distance or quality via the Google Places API.
  • Automatic emergency escalation: leaks, lockouts, or outages fire an instant severity-tagged Telegram alert to the host.
  • Multi-agent AI pipeline built on Google's Agent Development Kit (ADK) with Gemini 2.5 Flash, orchestrating specialist sub-agents.
  • Per-property branding, dynamic FAQ menus, and QR code generation from the admin portal.
  • Serverless, containerized backend on Google Cloud Run with secrets managed in GCP Secret Manager.

Source Code

Branding

HostFlow AI Logo

HostFlow AI Logo & Wordmark

The Product

HostFlow AI landing page with live chat demo

Landing page & live concierge demo, answering a guest with image-based instructions

Architecture

HostFlow AI is built as three cooperating services. A marketing landing page (Next.js on Vercel) drives sign-ups, a guest-facing chat and host admin portal (Next.js + Supabase on Vercel) manages properties and serves the concierge UI, and a Python AI agent backend (FastAPI on Google Cloud Run) runs the intelligence.

When a guest sends a message, the web app posts the room's context and the message to the agent backend. There, a Google ADK multi-agent pipeline takes over: a root orchestrator agent (Gemini 2.5 Flash) reads the property knowledge base and decides how to respond. It delegates local recommendations to a specialist Places agent backed by the Google Places API, and routes anything urgent to an Escalation agent that fires a severity-tagged Telegram alert straight to the host. Property data lives in Supabase (PostgreSQL), and the backend is Dockerized with CI/CD via Cloud Build, deployed to the asia-southeast1 region with API keys held in GCP Secret Manager.

  • Landing site — Next.js, Tailwind, Framer Motion; multi-language marketing page on Vercel.
  • Guest & Admin app — Next.js + Supabase; QR-based guest chat with per-property branding, plus a host dashboard to manage rooms, WiFi, rules, and FAQs.
  • AI Agent backend — FastAPI + Google ADK on Cloud Run; a root concierge agent orchestrating Places and Escalation sub-agents.
HostFlow AI system architecture diagram

System architecture: Next.js web app → FastAPI + ADK Root Agent → Telegram Alert & Places Search tools, wired to Telegram, Google Maps, Supabase, and Gemini

Google ADK agent runtime diagram

ADK agent runtime: the Runner's event loop drives agent execution across the model and tools, with session & memory services

© 2026 Nyan Lin Htut. All Rights Reserved.